Best Mechanic in Burlington: About The Auto Station

We accept cash, debit, Visa, MasterCard, American Express, e-transfer, and wire transfer. Financing is available on approval through Autologic. In addition, we accept Fleet/commercial accounts, extended warranty coverage, and insurance direct billing are also supported.

Yes. Financing is provided through Autologic, and we offer interest-free financing for up to 90 days on qualifying repairs. There is no credit check, as the loan is secured against the equity in your vehicle, making larger repairs more manageable without upfront cost.

Yes. We prioritize safety-related issues and offer flexible scheduling with rapid response when possible. At a minimum, we'll help get you into a safe ride with one of our courtesy cars and take care of your vehicle as soon as possible.

Yes. We offer secure after-hours drop-off using our key drop box. If you require a courtesy vehicle, key pickup can be arranged in advance—just let us know ahead of time so we can coordinate everything smoothly.:

A valid driver's license is required, and your vehicle must have an open work order with us to qualify for a loaner car. We do not permit smoking in our vehicles, and any toll charges for Hwy #407 or traffic camera tickets are additional charges to the customer account. In addition, fuel replenishment for extended trips is requested.

Same-day loaners are often possible, but booking your courtesy car when you schedule your appointment two days in advance is recommended.

Our courtesy shuttle primarily serves Burlington and surrounding areas, including the main residential and commercial zones. For longer trips or locations outside our standard route, please contact us in advance so we can confirm pickup and drop-off arrangements.

Yes, every Auto Station technician is either certified or registered to legally perform automotive mechanical work through Skilled Trades Ontario (STO), the provincial arm of the Ministry of Skilled Trades.

It's not just honest business practice; it's the law. Ontario treats automotive service technicians as a regulated trade — uncertified work isn't just less ideal, it's illegal and can expose any shop to liability issues if anyone employed is working without a registered apprenticeship or proper qualifications. 

Apprentices must be formally signed on with The Auto Station as an employee with us as a designated sponsor. Before gaining eligibility to take the provincial certification exam, apprentices must complete:

• ~6,500 hours at our shop working under supervision
• ~720 hours of in-school technical training (typically delivered in blocks or part-time)

After completing their apprenticeship and passing the exam:

• They hold a Certificate of Qualification (C of Q) 310S license, certifying them as an Automotive Service Technician.
• Their name goes on the Skilled Trades Ontario Public Register as certified.

Our technicians are licensed Ontario automotive technicians (310S / Red Seal, where applicable) and have completed high-voltage electric vehicle safety and service training specific to EV and hybrid systems. This includes proper high-voltage awareness, lock-out/tag-out procedures, insulated PPE use, and safe isolation of HV systems before any work is performed. We follow manufacturer service procedures and invest in ongoing EV and hybrid training as technology continues to evolve.

Yes. We perform full EV diagnostics, including battery health reports, thermal system checks, charging system inspections, and EV-specific sensor analysis—all handled safely by high-voltage trained technicians.

Yes. EVs scheduled for multi-day service are charged on-site in our service bay and ready to drive when you pick them up.

This warranty is part of the TechNet North American network, not just in-house. If you experience a covered issue while travelling anywhere in Canada or the United States, a participating TechNet repair facility can honor the warranty. You do not need to tow the vehicle back to Burlington. Assistance and repairs can be handled locally through the network, making it ideal for road trips and out-of-town travel.

Our warranty covers parts and labor on all repairs, including normal wear items. Wear components—such as brake pads, rotors, and similar service parts—are warranted to last a minimum of 3 years or 60,000 km, under normal driving conditions. Coverage applies to defects in parts, workmanship, or premature failure. Damage caused by abuse, accidents, or external factors is excluded.

BG's Lifetime Protection Plan remains active when qualifying BG fluid services are completed on schedule. Minor mileage overruns typically do not void coverage, but skipped or significantly delayed services may affect eligibility. Generally, we can maintain the coverage in the event of a minor lapse by servicing fluids and seeing the vehicle return to service for at least 1,000 km of use before any problem is identified.

Yes. We use a MAP-style assessment system to evaluate components before failure occurs. Parts are graded as:

• Green: Good condition – no action required
• Yellow: Wear detected – monitor and budget for upcoming service
• Red: Critical – service or replacement recommended soon

This helps you plan and budget for future repairs while avoiding unexpected breakdowns.

Yes. We maintain a permanent link to your digital vehicle inspection (DVI) through AutoServe1, accessible anytime via your online service history portal through our communication app. In addition, all service and inspection records are reported to Carfax, giving you verified documentation to support your vehicle's resale or trade-in value.